Is GroupJoyner only available for smartphones?
No. GroupJoyner is a complete system. With version 2.0 of the app and the browser-based desktop version, you can use GroupJoyner on any smartphone, tablet, PC & Mac – with just one account!
FAQ
Find answers to frequently asked questions on the following topics:
Who does GroupJoyner belong to?
GroupJoyner is owned by LSD GmbH & Co. KG located in Düsseldorf, North Rhine-Westphalia, Germany.
How many people can participate in a group/event?
As many as you want!
What are the requirements for using GroupJoyner?
To use GroupJoyner, you need to be at least 16 years of age and set up your own account.
Where can I get the app and for which operating systems is GroupJoyner available?
We have developed the app for iOS and Android devices. Get GroupJoyner for free at the Apple and Google Play stores.
In which language versions is GroupJoyner available?
To start with, GroupJoyner is only available in German. English will be added by the end of 2018 at the latest as part of our internationalization process. French and Spanish as well as other languages are in preparation.
What does GroupJoyner cost?
Nothing.
Who and what is GroupJoyner?
GroupJoyner is the best multi-user organizer for end-to-end group administration. You can schedule events, start polls, create To-Do lists, and, of course, send messages, post pictures or share videos. In other words, do all sorts of things to make your groups more interesting and successful. Without having to switch between different applications! So you always have everything in view and are perfectly organized.
What happens to my information? Is it passed on to others?
GroupJoyner treats all information strictly confidentially. The protection of your privacy is of utmost importance to us. Your data will of course not be passed on to third parties.
Who can view my data?
If you like, nobody!
With GroupJoyner, you can create an individual profile for each group you join. This gives you full control over who can see which profile picture of you and with whom you share your personal information.
What information does GroupJoyner need?
All GroupJoyner needs for you to register is:
- Your name,
- a valid email address and
- your year of birth.
All other information is voluntary.
Can I change or supplement my data later?
Your registration information (name, email address, and age) cannot be changed. You can add and change all other information at any time.
Why does GroupJoyner need my year of birth?
GroupJoyner requires your year of birth
- to ensure that you are at least 16 years old (this is required for data protection reasons)
- for groups with possible age restrictions.
What is the Overview?
You can find all the important information about your groups and events in the “Overview” tab. In the overview, you will be kept informed about all activities that take place in your groups and events. Everything at a glance, sorted chronologically.
How do I find interesting groups near me?
You can find exactly the right groups in your area in the “Discover” menu.
What is the Group Forum?
The Group Forum is the control center for your groups. It provides you with a perfect overview of everything that happens in your group. Tap on + and create a new group poll, a new group To-Do list or a group post in no time at all.
Use the three vertical points in the upper right corner to comment on polls, To-Do lists or posts.
See also:
- Your group polls
- Your group To-Do lists
- Your group posts
How do I see the groups I have created or joined?
The “My groups” tab gives you an overview of all your groups.
Who can delete a group?
A group can only be deleted by an administrator.
How can I leave a group?
- Just open the group you want to leave.
- Tap on the group name at the top of the menu.
- Tap on the three vertical menu points at the top right.
- Select “Leave group“.
- And you’re out!
I have discovered an interesting group that I would like to join. How does it work?
- Tap the group you want to join.
- Tap on the three vertical menu points at the top right.
- Choose “Joyn!“.
- Select the profile you want to use to join the group.
- And that’s it!
How can I join a group?
You have the following options:
- Follow an invitation sent to you by email or another channel.
- Enter the Joyn-Code of the group.
- Scan the QR code.
- Or make an application for membership.
If you have not accepted a public invitation (see also: How do I invite members?), an administrator still has to confirm your group membership.
- Or make an application for membership.
Now an administrator has to accept your membership request (unless you have followed an invitation that does not require confirmation by an administrator, see also How do I invite members?).
I no longer want my group to be publicly visible. How can I change that?
- Open your group.
- Tap on the group name at the top of the menu.
- Tap on the three vertical menu points at the top right and select “Edit group“.
- Under “Restrictions” you can deactivate the function “Visible“.
From now on your group will only be visible to group members.
How can I edit the information about my group?
- Open your group.
- Tap on the group name at the top of the menu.
- Tap on the three vertical menu points at the top right and select “Edit group“.
How can I see the information about my group?
- Open your group.
- Tap on the group name at the top of the menu.
I’m not an admin. Can I still invite group members?
All group members can invite additional members at any time. For security reasons, however, only an administrator can confirm group membership.
What is the Joyn code?
Each group has an individual Joyn code. The Joyn code allows you to find the groups you want to join. Membership applications that are made using the Joyn code must always be confirmed by an administrator.
How do I invite members?
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- Open your group.
- Tap the + in the “Members” tab.
- Share your Joyn code, send an invitation email, share the QR code or forward the sign-up link via a channel of your choice.
- Or create a phantom member, e.g., if you are still missing the contact details of the person you want to invite. The phantom member is administered by the administrator. Of course, it has no contact data yet and cannot participate in polls. However, the administrator can assign To-Do lists to the Phantom member.
- Confirm the accepted invitation(s).
- And that’s it!
Tip:
If you want to invite several members at once, select “Group invitation by email” (or: “Share the link to group invitation“) and then “Public invitation“. Then you don’t have to confirm each accepted invitation individually.
Can administrator rights also be transferred?
Yes. Every administrator can transfer his administrator rights completely to other members.
Can a group have more than one administrator?
Yes. The group founder can name additional administrators.
Who is the administrator?
The administrator is the person who sets up the group and invites the members.
What do I do if I am invited to GroupJoyner?
Just follow the link or scan the QR code in the invitation. Then your joyn request will be sent to the administrator of the group. As soon as it is confirmed, you are a group member. If you have been sent a public invitation (see: How do I invite members?), the group administrator no longer needs to confirm your membership request.
What is the meaning of…
… “Group name”?
Choose a group name that is characteristic of the group and by which you can identify yourself. The group name appears in all views and search masks.
… Description?
The description supplements the group name and provides further information about the type of group.
… Group category?
Put your group into a category so that it can be found more quickly later on.
… “Enter location”?
Does your group have a fixed location, e.g., a clubhouse, a sports facility or a conference room? You can enter this location here.
… “Visibility”?
Using the “Visibility” function, you can determine whether your group should only be visible to group members. Other GroupJoyner user will not be able to find your group.
… “Gender”?
With this function, you can make your group exclusively accessible to women or men.
… “Age restriction”?
With this function, you can assign an age limit to your group.
How do I create a group?
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- Simply tap on the + under “My groups“.
- Give your group a name, description and, if you like, choose a representative picture.
- Select the category to which your group belongs.
- If available, enter a web address for your group.
- If you want, indicate a location for your group.
- Decide
-
- if your group should be visible to others via the search function
- whether your group should have a gender restriction
- if your group should have an age limit. Tap on “Create“.
And that’s it! -
What is the Event Forum?
The Event Forum is the control center for your events. It provides you with a perfect overview of everything concerning your event. Create new event polls, event To-Do lists or posts in no time – or comment on the polls, To-Do lists and posts made by other event participants. See also:
- Your event polls
- Your event To-Do lists
- Your event posts
Can the event information (date, participants, location, etc.) be changed after the event has been created?
Yes. All event information can be changed and supplemented at any time. As soon as a change has been made, all event participants receive a notification.
Does an event always have to be created for the whole group?
No. You can also create events in which only individual group members participate. Simply leave the function “Add members automatically” deactivated when creating the event (see also “How do I create an event?“). You can also set the event to invisible so that only participants can see it.
How do I invite participants to my event?
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- Open the event in your group.
- Tap on “Participants” and then on the +.
- Select the group member you want to add to the event, or simply tap “Select all members” if you want the entire group to participate.
- And that’s it!
What is the scoreboard?
Use the handy scoreboard to share scores in the post section of your event.
What is a recurring event?
For example, the morning meeting in the office, the weekly training of your team or the monthly group meeting. When you create the event (see “How do I create an event?“), decide whether your event is going to be a regular occurrence.
How can I change the event image?
- Open the event in your group.
- Tap on the event name at the top of the menu.
- Tap on the three vertical menu points at the top right and select “Edit event“.
- Tap on “Select an image“.
- If necessary, enable camera access or allow access to your photos.
- Take a photo or select an existing picture.
- And that’s it!
How can I assign a picture to my event?
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- Tap the camera icon when creating the event.
- If necessary, enable camera access or allow access to your photos.
- Take a photo or select an existing picture. And that’s it!
How do I create an event?
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- Open your group.
- Tap the + in the “Events” tab.
- Give your event a title, description and, if you like, choose a representative picture.
- Add a date and time to your event or start a poll to choose a date.
- Indicate where your event is to take place.
- Specify whether
- your event should be visible to all group members or only to event participants,
- if your event participants are allowed to bring guests and
- whether all group members should be automatically added to the event.
- Activate the scoreboard to share scores with your event participants.
- Tap on “Create“.
That’s all there is to it.
How do I assign locations to my events?
- Open the event for which you want to specify a location.
- Go to the “Places” tab.
- Tap the +.
- Enter the name of the location (e.g., sports field or library).
- Search by location.
- Indicate if it is the main location of your group
- If you want, describe your location.
- Tap on “Create“.
And that’s it!
How do I assign locations to my groups?
- Open the group for which you want to specify a location.
- Go to the “Places” tab.
- Tap the +.
- Enter the name of the location (e.g., sports field or library).
- Search by location.
- Indicate if it is the main location of your group
- If you want, describe your location.
- Tap on “Create“.
And that’s it!
Can I specify more than one location for an event?
Yes. You can specify different locations – the main location and secondary locations. The main location is always clearly marked in the map view.
I want to take over an unassigned event To-Do, mark it as done or assign it to another participant. What do I have to do?
- Open the corresponding group forum.
- In the To-Do tab, tap the down arrow to display the open To-Do lists.
- Tap on the empty blue box next to the open To-Do’s you want to take over.
- Select
- “Assign task“
- “Take over task” or
- “Task done“.
And that’s it!
How do I create an event To-Do?
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- Open the event for which you want to create a To-Do.
- Go to the “Event forum“.
- Tap on the + and select “Event To-Do“.
- Give your To-Do list a title (and a description if you want).
- In the “Deadline” field, specify the deadline for completing the To-Do.
- State what needs to be done.
- Optionally, assign the To-Do to a group member. Unassigned To-Do’s will be marked “Open“.
- Tap on “Create“.
And that’s it!
I’ve been assigned a To-Do that I can’t handle. What do I do?
No problem! You can simply refuse the To-Do:
- Open the corresponding group or event forum.
- In the To-Do tab, tap the down arrow to see the To-Do assigned to you.
- Tap on the empty blue box next to the open To-Do you want to reject.
- Select “Reject task“.
And that’s it!
How can I mark To-Do’s as done?
- Open your event.
- Tap on “To-Do’s“.
- Tap on the three vertical menu points to the right of the To-Do you want to mark as done.
- Select “Mark as done“.
And that’s it!
I want to take over an unassigned group To-Do, mark it as done or assign it to another group member. What do I have to do?
- Open the corresponding group forum.
- In the To-Do tab, tap the down arrow to display the open To-Do’s.
- Tap on the empty blue box next to the open To-Do you want to take over.
- Select
- “Assign task“
- “Take over task” or
- “Task done“.
And that’s it!
Can To-Do lists be added to later?
Yes. Every To-Do can be supplemented by all group members at anytime.
How do I create a group To-Do?
- Open the group for which you want to create a To-Do.
- Tap on the + in the “Group forum“.
- Tap on “Group To-Do“.
- Give your To-Do list a title (and a description if you want).
- In the “Deadline” field, specify the deadline for completing the To-Do.
- State what needs to be done.
- Optionally, assign the To-Do to a group member. Unassigned To-Do’s will be marked “Open“.
- Tap on “Create”.
And that’s it!
How do I start an event poll?
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- Open the event for which you want to start a poll.
- Go to the “Event forum“.
- Tap on the + and select “Event poll“.
- Give your poll a title (and a description if you want).
- Specify at least two options (e.g., two dates).
- Indicate whether
- your poll has a deadline,
- members may cast more than one vote and
- your poll is to be conducted anonymously.
- Tap on “Create“.
And that’s it!
How do I start a group poll?
- Open the group for which you want to start a poll.
- Go to the “Group forum“.
- Tap on the + and select “Group poll“.
- Give your poll a title (and a description if you want).
- Specify at least two options (e.g., two dates).
- Indicate whether
- your poll has a deadline,
- members may cast more than one vote and
- your poll is to be conducted anonymously.
- Tap on “Create“.
And that’s it!
How can I finish a poll?
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- Depending on whether you want to finish a group or event poll, open the group or event forum.
- Tap on the three vertical menu points in the corresponding poll tab.
- Select “Finish poll“. And that’s it!
(You can restart your poll. Simply tap again on the three vertical menu points in the corresponding poll tab and then select “Restart poll“. And that’s it!)
How can I edit a poll?
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Polls can only be processed as long as there are no answers yet.
- Depending on whether you want to edit on a group or event poll, open the group or event forum.
- Tap on the three vertical menu points in the corresponding poll tab.
- Select “Edit poll“.
- Edit your poll.
- Tap on “Save“.
And that’s it!
How can I comment on a poll?
- Depending on whether you want to comment on a group or event poll, open the group or event forum.
- Tap on the three vertical menu points in the corresponding poll tab.
- Select “Comment“.
- Write your comment.
- Tap “Done“.
And that’s it!
How can I see the status of my polls?
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You can view the details of your poll by tapping on the down arrow in the poll tab.
How and what can I post to my event?
- Open the event for which you want to create a post
- Go to the “Event forum“.
- Tap the + and select “Group post“.
- Write your message, post pictures or share videos.
- Tap “Done“. And that’s it!
Is there a photo archive for the individual groups and events?
All photos and videos are visible within the posts for all members/participants. We’re still working on a photo archive.
Can I also use GroupJoyner to send messages to individual group members?
This function is still under construction.
How do I report a post?
- Tap on the three vertical menu points in the upper right corner of the post that you want to report.
- Select “Report post to GroupJoyner“.
- And that’s it!
What does “Report post to GroupJoyner” mean?
If you consider a group member’s post to be morally, legally, or ethically objectionable, you can report it to us. We at GroupJoyner will then check whether the post should be removed or whether further legal action is necessary.
How and what can I post to my group?
- Open the group for which you want to create a post.
- Go to the “Group forum“.
- Type + and select “Group post“.
- Write your message, post pictures or share videos.
- Tap “Done“.
And that’s it!
How can I edit my personal data?
- Switch from the group menu to the “Account” menu.
- In the “My Account” tab, tap the three vertical menu points and then tap “Edit“.
- Customize your personal information.
- Tap on “Save“. And that’s it!
What is the account?
In the Account section, you manage your personal information and any profiles you use in your groups. You can also specify which groups you want to receive notifications for in the Account section.
I would like to use a different profile in my group. How do I do that?
- Open your group.
- Tap on the group name in the menu header and then on the three vertical menu points.
- Open “Group settings“.
- Tap on “My account“.
- Select the profile you want to use or quickly create a new profile. That’s all there is to it.
How can I change an existing profile?
- Open your group.
- Tap on the group name in the menu header and then on the three vertical menu points.
- Open “Group settings“.
- Tap on “My account“.
- Select the profile you want to use or quickly create a new profile. That’s all there is to it.
How do I synchronize the GroupJoyner calendar with the system calendar of my smartphone?
- Simply switch from the Group menu to the Calendar menu.
- If you want to add events to your system calendar, you must give GroupJoyner permission to access your system calendar.
- Tap the three vertical menu points next to the event you want to transfer to your calendar, and then tap “Add to calendar“. And that’s it!
How do I manage my contacts?
- Switch from the Group menu to the Contacts menu.
- Tap the +.
- Import your system contacts or add GroupJoyner contacts to your system contacts. And that’s it!
